We received reports regarding users getting the same issue in QuickBooks Online (QBO). A ticket has been created and forwarded to our Product Engineers. They're now working to fix this as quickly as possible.
In the meantime, I highly suggest contacting our Support team so they can add your details to our notification list. This helps our Engineers determine the number of affected users. An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.
Here's how to reach them:
In QBO, go to the Help (question mark) icon at the top right.
Enter your concern, then select Let's talk.
Select Contact Us to connect with a live support agent.