Re: Changing/Editing Card information under Billing & Subscription

Hi there, @SATN.

We can see the importance of this matter and want to ensure we're providing the details needed to get through this and set up your Visa card as a payment method for your subscription inside QuickBooks Online (QBO).

Since you're unable to set it up, we recommend contacting our Customer Care Team so they can check on your account and determine the root cause of the problem. They can also help you with the process and ensure you'll no longer experience issues when setting it up inside the program:

1. In your QuickBooks Online company, select (?) Help.
2. Select either tab to get started:

• Assistant: Get quick, personalised answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still chat to a human.
• Search: Type a question, keyword or topic for QuickBooks Online self-help content or select Contact Us, type a question and Continue. Choose Start a chat with a QuickBooks support expert online.

For more details, please see this page: How and when can I contact QuickBooks Online support?

On the other hand, here are some articles to help you manage your company's business information and keep track of transactions you have inside the program:

• Edit company settings in QuickBooks Online.
• Run reports in QuickBooks Online.

You can visit us here in the Community if you have any additional QuickBooks-related queries or need assistance managing your current subscription. As always, we'll be here to help you out again. Stay safe.

@SATN 

Where is your company located?