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March 1, 2026
Question

Try a different payment method, or contact your bank or card issuer for more information (error code: -81901)

  • March 1, 2026
  • 1 reply
  • 9 views
Try a different payment method, or contact your bank or card issuer for more information (error code: -81901)

1 reply

QuickBooks Team
March 1, 2026
Hi, Ramy. The error 81901 occurs when a transaction is flagged for safety due to unusual activity or a data mismatch. A security hold prevents unauthorized charges when the billing address doesn't match the financial institution's records.
 
To start, providing your bank's name and details about what you are trying to accomplish will help us understand and provide a targeted solution.
 
In the meantime, you can contact your financial institution to verify if there are any restrictions on their end. They can investigate the specific error you encountered and help ensure your future transactions proceed without delay.
 
If you have questions, feel free to reply below. We’re here to help.