why are there no settings I can customize on quickbooks online? pop up window just says, "...your current version of Quickbooks doesn't include these settings" What??

You’ll see this message if the feature isn’t available in your current subscription plan, Faith.

QuickBooks Online (QBO) provides various versions, each with its own set of features. To access this feature, consider upgrading to a higher subscription level.

For more detailed information about the features available in each version of QBO, you can visit the following link: https://quickbooks.intuit.com/ph/pricing/.

Feel free to leave a comment here if you need any additional help with this matter.