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Thanks for reaching out, Ramona.

The Community space is a public forum. Therefore, we're unable to provide sensitive information for security purposes. 

Can you provide details on what issues you're having while working in QuickBooks Online? This way, me and my colleague will help you out.

Although, we also another go at helping you over the phone or Chat, too. You contact our support by following the link provided by our All-Star @Fiat Lux- ASIA.

We look forward to your reply.

Hello, Ikhasilom.

I appreciate you reaching out for help with activating your QuickBooks Desktop 2017 Pro.

We have discontinued QuickBooks Desktop products in South Africa. For this reason, we can no longer assist you in reactivating or providing an activation code for your QuickBooks Desktop.

Alternatively, you may want to explore our cloud-based platform designed for South African businesses. You can review the available QBO options and pricing on this page: QuickBooks Online Plans and Pricing.

I’ll be here to help with subscription or any other QuickBooks-related concerns you may have, Ikhasilom. Wishing you a smooth day ahead.