Fix double Recons. Bank Register >History, 2 recons show same last end date. 2nd report shows correct end bal. Statement above with same end date, incorrect end balance.

The double reconciliation you’re seeing is possible due to your bookkeeper reconciling the same statement twice, jjshumba.

Since the first reconciliation has an incorrect ending balance, the best way to address this is to undo the entire reconciliation for that period and start fresh.

To do this, I recommend reaching out to your accountant, as they can undo the entire reconciliation period at once using QuickBooks Online Accountant tools. This method ensures accuracy and avoids further discrepancies in your records.

Here's how:

1. Navigate to the Transactions and select Reconcile.
2. Click History by account.
3. Select the account you want to reconcile and date range from the dropdowns.
4. Find the reconciliation on the list.
5. Select View report to open the Reconciliation report.
6. Review any discrepancies and changes your client wants to make.
7. When you’re ready, select the dropdown ▼ in the Action column, and then select Undo.
8. Select Yes and then Undo to confirm.

If you run into any errors while reconciling, refer to this article as a future guideline: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

Let us know if you have additional questions or need further guidance. We're always here to help.