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T
theuns-ingenious
February 27, 2024
Question

How do I load two different companies on one quickbooks app on my phone to enable me to manage both companies through one app on one phone

  • February 27, 2024
  • 1 reply
  • 9 views
Load two company profiles on one app

1 reply

J
JanbonNQuickBooks Team
QuickBooks Team
February 27, 2024

Welcome to the Community space, theuns.

 

Accessing your companies simultaneously isn't possible in one mobile app. However, you can easily switch between different companies and access them one at a time.

 

For iOS devices:

 

  1. From the main menu, select Settings. 
  2. Choose Switch Company.
  3. Select a different company.

 

For Android devices:

 

  1. From the homepage, select the hamburger menu.
  2. Select the All tab. You'll see the Switch company option toward the bottom.
  3. Choose a different company.

 

Additionally, you can refer to this article with the guide on personalizing your invoices: Customise invoices on the QuickBooks Online mobile app.

 

Return to this thread if you have other concerns with your QuickBooks company. We'll be here to help you in any way we can. Have a great day.

G
gardien600
May 12, 2025

I have two companies with the same user name that I can switch between on the computer app, but cannot do so on the mobile app.  How do I get the mobile app to recognize both companies?

 

Nicole_N
Nicole_NQuickBooks Team
QuickBooks Team
May 13, 2025

As long as you use the same login credentials for both QuickBooks companies, switching between them on the mobile app should work just as it does on the computer, Gardien600. Since this isn't happening, let's explore some troubleshooting steps to rectify the issue.

 

First, log out of your QuickBooks app and then log back in to refresh the system. Next, clear the app data on your mobile device to reset it to its default state. This is similar to clearing the cache in your web browser.

 

If you're using iOS, follow the steps below:

 

  1. Go to Menu, and tap Help & Feedback.
  2. Tap Refresh Data.
  3. Click Refresh to confirm.

 

Otherwise, refer to this instruction for Android:

 

  1. Go to Menu, then select More Options.
  2. Tap Settings, and click Refresh Data.
  3. Tap YES to confirm.

 

If the issue remains, uninstall and reinstall the mobile app to ensure you get the latest version of the QuickBooks app.

 

You may visit these articles to learn about managing your QuickBooks accounts or adding another one with the same login details:  

 

 

Additionally, I've included a link you can use in the future if you need to grant access for certain tasks to users: Add and manage users in QuickBooks Online.

 

I'll be around if you have additional questions or concerns about managing your QuickBooks companies. Just leave your reply below, and I'll surely get back to you.

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