I connected it to my bank account and downloaded the statements automatically ,but it only downloaded all the amounts of all the transactions as R13,00 .

Hi Nel,

Welcome to the Community! Online banking is a great feature that speeds up the recording of bank transactions in QuickBooks. I want you to make the most of it, so let's work together to find out why the amounts of your downloaded transactions are R13,00.

To begin, you'll want to click the Update button on the Banking page to see if it reloads the transactions with the correct information. If it's the same thing, you'll want to log in to your bank's website to see if there's an announcement about maintenance or a setting that needs adjusting.

While logged in, you'll want to download your transactions, so you can upload them to the QuickBooks Banking page. This will be your alternative if you can't find anything and if clicking the Update button doesn't resolve the issue. Please refer to this article: Manually upload transactions into QuickBooks Online. After that, you can categorise them and reconcile your bank account.

Please monitor the behavior on the Banking page for a day, and let us know if the next batch of downloaded transactions is the shown same way.

Please feel free to reply to this thread if you have more questions about your bank transactions. We're just here to help and make sure you get the most out of online banking. Take care and good night!