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August 16, 2022
Solved

If I want to change the price of a service without affecting past sales, should I create a new service item with the new price or can I just change the sales price?

  • August 16, 2022
  • 3 replies
  • 6 views

If I want to change the price of an item without affecting past sales, should I create a new  item with the new  price or can I just change the sales price?

Best answer by

I’m delighted to have you here in the Community.

 

I can help you with your concern about updating sales prices/rates in QuickBooks Online (QBO).

 

You can update the rates of your products and services without creating new ones. That said, your past sales transactions will not be affected by this. Nonetheless, QuickBooks will use the new or updated rates for your future transactions.

 

Follow the steps below, to do so:

 

  1. Go to the Sales menu and Products and Services.
  2. Find the product or service item and click Edit under the Action column.
  3. Update the Sales price/rate, then tap Save and close.

 

Moreover, you'll want to check these articles. These will give you more info on how to manage your products and service items in QuickBooks Online:

 

 

That’s it! You can now create transactions with your updated item rates. Should you need further assistance with products and services, please don’t hesitate to post them. Have a good one!

3 replies

Answer
August 16, 2022

I’m delighted to have you here in the Community.

 

I can help you with your concern about updating sales prices/rates in QuickBooks Online (QBO).

 

You can update the rates of your products and services without creating new ones. That said, your past sales transactions will not be affected by this. Nonetheless, QuickBooks will use the new or updated rates for your future transactions.

 

Follow the steps below, to do so:

 

  1. Go to the Sales menu and Products and Services.
  2. Find the product or service item and click Edit under the Action column.
  3. Update the Sales price/rate, then tap Save and close.

 

Moreover, you'll want to check these articles. These will give you more info on how to manage your products and service items in QuickBooks Online:

 

 

That’s it! You can now create transactions with your updated item rates. Should you need further assistance with products and services, please don’t hesitate to post them. Have a good one!

August 16, 2022

Thank you kindly

QuickBooks Team
August 16, 2022

It's nice to see you, @pam1308.

 

I'm happy to see you were able to find the precise solution that you require. Thanks to @RoseJillB for providing a piece of good information with updating sales prices/rates in QuickBooks Online.

 

You are welcome if you more assistance with any concerns you may have in QuickBooks. We are always ready to back you up. Have a nice day!

March 26, 2026

I did everything, it still did not update the transport and labour.

 

QuickBooks Team
March 26, 2026

Hi there, Lvdm. The process above should update the rate for your Transport and Labour items. After updating the Sales price/rate, ensure that you click Save on the item, then refresh your browser to see the changes take effect.
 

If the updated rates still don’t appear, try opening QuickBooks Online in a different browser or in an incognito/private window. Once refreshed, your new rates should show correctly when creating invoices or sales receipts.
 

If the updates aren’t showing up, please let us know, and we’ll be glad to help.