Other Questions

Good Day, I'm new to the program and doing initial capturing to familiarise myself.  The attached image indicates an opening balance from a new bank account and the owner's equity contribution.  Has it been captured correctly?  Is any other entry missing? Thank you,Charlinda

Hi All,just a quick question, if somebody comes into my store ad buys something and hands me 20 cash, I don't know the customer how do I record this transaction in Quickbooks online?Best Regards,Noel

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We have multiple customers that are given a discount as part of the invoice(which we are all set on), then those invoices are sent to an outside party to facilitate early pay and a discount is incurred at payment based on fluctuating rates.  Additionally, they reduce invoice paid by any damaged or defective goods(we do not receive them back for inventory) if applicable. Is there a way to apply their payment on the fly and select account for discounts and an account for defective without making credits and or journal entries?  Have 2022 enterprise w manufacturing

Hi, Our product syncs users purchase orders with quickbooks. Doing so, we are getting following api error: {"Fault"=>{"Error"=>[{"Message"=>"A business validation error has occurred while processing your request", "Detail"=>"Business Validation Error: Your purchase order date needs to come before all related expenses, bills, or checks.", "code"=>"6000", "element"=>""}], "type"=>"ValidationFault"}, "time"=>"2022-08-24T04:57:32.223-07:00"} Have any one ever got into above error? How does this error gets triggered?Thanks in advance.

I have Huawei

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Please sort the double billing out!

There is no export file available to download in the ProAdvisor course - section 11 (Setting up Bankfeeds). Has anyone else experienced this, or do you know who I can contact? 

Hello Community I have heard so much about third party apps but the same ones come up when I search.  I am looking for an app for payroll and tax managment.  Can anyone recommend any good third party or connected apps that they have used. Regards Avi

Have 2 different companies and everytime I have to sign out and sign in

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Hi Community I have a client who needs to move from Quickbooks Pro 2016 to online and the process I used to follow with this was I would use a trial version of QB Desktop UK/Canada (2019/20) to upgrade and restore a backup of an old QB file and then export that data for QBO however I'm now unable to do this as the only trial version of Quickbooks I can find is US and when I restore a company file I get an error stating "The company file was not created in US Quickbooks" which means I am unable to proceed.I have also tried following Step 2 from the following guide: Move your QuickBooks Desktop file to QuickBooks Online But the link to the QuickBooks Desktop file restoration tool is also dead.  It would be highly appreciated if there's a solution to this since many entities in SA still use QB versions that came out prior 2018 and they still need to be able to access old information and writing it off is not an option.  

I see that Quickbooks does not add any kind of encryption to the PDFs that are generated for invoices. This is a legal requirement in South Africa for electronic tax invoices that they must have at least 128-bit encryption. This is the most basic of PDF encryption and doesn't prevent the recipient from opening it. Does Quickbooks have any intentions of adding encryption so invoices can be used legally in South Africa?

HI, we are currently using Quickbooks desktop and we are looking to upgrade to online. Can anyone give me details please on costs to do this, and also how long the migration process might take?ThanksEDIT - I am in the US

Hi all, How do you remove the details highlighted in yellow on my estimate? Can't find anywhere to remove this detail of the estimate.  Please see the attachment. In my settings, it is not mentioned and shown but when I do preview I do get the highlighted text to see. Thank you 

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I am unable to follow the steps in this QuickbooksHelp post: "Set up a loan in QuickBooks Online" on how to book a small loan.That's because my QB Online Pro does not have the option to do any of these items:3. From the Account Type ▼ dropdown, select Non-current Liabilities. Note: If you plan to pay off the loan by the end of the current financial year, select Current Liabilities instead.4. From the Detail Type ▼ dropdown, select Notes Payable (or Loan Payable).5. Give the account a relevant name, like "Loan for a car" or "Covid-19 relief loan."6. Choose when you want to start tracking your finances. In the Balance field, enter the amount in the account, and determine the as of date. Enter today's date if you want to start tracking immediately.7. Select Save and close.I am not given the 'Account Type' option. All I see is a blank 'Category Name *' field followed by one 'Create category under *' and a link to 'Select category' where I am not shown any options mentioned above.Any h

IS THERE A WAY TO APPLY A EARLY SETTLEMENT DISCOUNT TO BILLS BEFORE PAYING THE SUPPLIERS?

Still getting the 102 error from Standard Bank, but I think the problem is with Quickbooks as the log in steps for Standard Bank differs from other banks like FNB and ABSA.Other banks (FNB & ABSA) working fine.   

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HiI need to group all customers by a specific sales consultant for commission tracking.Each customer is allocated to one of 10 sales persons. I have worked out how to create a class and am able to allocate a sales person to a client at invoice or quote input stage - and show a report of sales by sales person.But it would be so much easier to allocate that sales person at customer capture time! And import from the existing csv files.Any requests for help just generate answers specific to invoices, quotes etc. Thanks

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