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November 14, 2025
Question

is there a reason when my currency setting are correctly set to ZAR and all my invoices are in ZAR but when i sent a reminder to my client it is reflecting as $?

  • November 14, 2025
  • 1 reply
  • 2 views

how do i get help from a person?

1 reply

QuickBooks Team
November 14, 2025

Thank you for bringing this to our attention, Judy. We understand how important it is for your invoices and reminders to display the correct currency to ensure accurate transactions and maintain customer trust.
 

To determine why your currency changes from ZAR to $ in reminders, I recommend reaching out to our Live Support team. They have the tools to investigate this further and provide a targeted solution to ensure your currency settings are accurate. Here's how:
 

  1. Click the (?) Help button in the top-right corner of your QuickBooks Online account.
  2. Type your question or the topic you need assistance with in the Search bar.
  3. Scroll to the bottom and click the Contact Us button.
  4. Select Chat to connect with an expert for assistance.


If you have any additional concerns, leave a comment below. We’ll get back to you as soon as possible.