which hours do technical assistants keep?

Our QuickBooks Online (QBO) live support team availability is based on the subscribed product, Christa.

To address your concerns, could you please provide more details about the issue you're experiencing with QuickBooks Online? You can also share a screenshot that would help us better understand the situation. Any additional information would be greatly appreciated.

For Simple Start, Essentials, Plus, and Advanced plans:

• Phone Support: Available Monday to Friday, 8:30 AM to 6:30 PM AEDT.
• Chat Support: Available weekdays from 7:00 AM to 10:00 PM AEDT and weekends from 8:00 AM to 8:00 PM AEDT.
• QBO Advanced Weekend Support: Available from 8:00 AM to 6:00 PM AEDT.

Feel free to visit this article for more details: Get help with QuickBooks products and services.

Don't hesitate to post your reply if you need more help or have additional queries. We'll loop back to the thread to assist you.