1. I can no longer upload receipts 2. My logo no longer appears on the invoice’s 3. Customers are telling me they are not receiving their invoices

I appreciate you reaching out, Sleaford. Let me help you troubleshoot the issues you've encountered so you can efficiently get back to managing your account.

To assist you better, could you confirm if you’re encountering any specific error messages when trying to upload receipts? This information will help pinpoint the exact issue.

In the meantime, I recommend accessing your account using a private or incognito browser. This process can help bypass potential browser-related issues caused by outdated cache or corrupted files that may interfere with the program’s functionality.

Alternatively, you can also use other supported browsers for better compatibility.

Regarding your concern about your logo, you can re-add it to your invoices to refresh its appearance, as it’s possible the previous file was corrupted or removed.

If the issue persists despite re-uploading the logo, use the browser suggestions mentioned earlier, as they can also resolve display-related issues.

For your third question, you can ask your customer to check their spam or junk folders, as automated emails from QuickBooks sometimes end up there. Also, double-check that the email addresses entered for the invoices are accurate.

If customers are still unable to receive their invoices, you can export the invoice as a PDF and manually send it via your personal email account as a temporary workaround.

Feel free to return to this thread if you have follow-up questions.