I'm here to make sure your experience with QuickBooks is bug-free, eliminating the need to reach out to our phone support.
Before performing some troubleshooting steps, did you get an error message on your QuickBooks account?
In the meantime, let's continue working on your account through an incognito window. Browsing privately helps resolve browser-related issues. You can use these keyboard shortcuts to open one:
Google Chrome: Ctrl + Shift + N
Microsoft Edge & Mozilla Firefox: Ctrl + Shift + P
Safari: Control + Option + P
If it works, you can switch back to a regular browser and clear its cache. The accumulated cache can also be the reason for some unexpected hurdles on the opened pages. Alternatively, you can use different browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.