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May 26, 2026
Question

bank charges

  • May 26, 2026
  • 1 reply
  • 2 views

Hello
bit of a long shot but I use QBO, and most payments to me are via PayPal & Shopify. Both who deduct their charges from each order/invoice amount

So when I create an invoice for the customer of say £100 (The above payment providers deduct their charges)

Is there anyway I can add their deductions to the invoice created for the customer (Non-visible of course) which still shows an invoice of £100 but the deduction amount goes straight into my “Bank Charges” expense account rather than me having to do the invoice, then go into Suppliers section and enter their deduction charge?

Just seems rather time consuming doing this and I can’t be the only person this happens to?

Thanks for reading though 😉

1 reply

QuickBooks Team
May 26, 2026

The option to hide a line item on a customer invoice is unavailable in QuickBooks Online (QBO). However, you can record this transaction directly using the Receive Payment and Bank Deposit method to accurately match what appears in your actual bank account.

 

First, go to Receive Payment, and choose your customer and invoice. From the Deposit to dropdown menu, select Undeposited Funds to use it as a holding account, then click Save and close.

 

To record the payment, follow these steps:

 

  1. Go to + New > Bank Deposit, and choose the correct bank account.
  2. Select the customer's payment and pick your Bank charges expense account in the Add funds to this deposit section.
  3. In the Amount column, enter the fee as a negative amount to deduct it from the total.
  4. Ensure the final total matches the net amount in your bank account, then click Save and close.

 

If you have any additional questions, feel free to leave a comment below.