Can I talk with someone!?

Your time and effort is valued, Mark. I see that you're encountering some issues with data disappearing. I recognize the importance of fixing this as soon as possible. Let's perform basic troubleshooting procedures to rectify this. An accumulation of historical data can lead to unexpected behaviors.

To start troubleshooting, I recommend opening your account in an incognito window. It will help us rule out any webpage-related issues. You can do this by using the following keyboard shortcuts:

• Google Chrome and Microsoft Edge: Ctrl+ Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Once it works, return to your regular browser and clear your cache to start afresh. You can also switch to other installed supported browsers, which is a good alternative.

If the issue persists, it's best to contact our customer care team. Here are the steps to follow:

1. Hover over to the Help icon, then choose the Search tab.
2. Click Contact Us. Type in a short description of your issue and concern in the box provided.
3. Press Continue.
4. Select the Chat or Callback option.
    

In addition, I'd like to ask what specific data keeps disappearing. With the additional context, I'll be able to explore potential solutions to address your concerns.

Moreover, feel free to read the common questions about importing data. It will provide valuable insights into the types of transactions that you can successfully bring into QuickBooks Online.

Upon completing all troubleshooting steps, rest assured that the data will appear. If you need further assistance, I'm more than willing to help.