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December 19, 2025
Question

Can we OPT-OUT from AI-powered banking? I don't care about "streamlining, convenience etc". Happy to continue using QB manually as I have been for the past 11 years.

  • December 19, 2025
  • 1 reply
  • 0 views

I don't want to give permission to QB AI to scan all my banking - as my personal and business banking are closely connected, and don't want my transaction details to be scanned and stored by an unverified 3rd party, subject to data-breach etc.

1 reply

QuickBooks Team
December 19, 2025

Hi, Rafal.

 

We understand that privacy and control over your financial data are important priorities, especially when personal and business banking transactions are closely connected.

 

Currently, the option to opt out of the AI-powered banking feature in QuickBooks Online (QBO) is unavailable. This update was introduced to enhance accuracy and streamline routine tasks, such as matching and categorizing transactions. By utilizing AI, the system aims to reduce manual work and help users manage their financial data more efficiently.  

   

That said, we recognize that every user’s preferences are unique, and your feedback is incredibly valuable to us. We encourage you to share your concerns directly with our product development team, so they can consider adding more flexibility or control over these features in future updates.

 

Here's how to submit them:

 

  1. In the upper right corner, click on the Gear icon.
  2. Select Feedback.
  3. Type in your suggestion and click Next.

 

If you have any follow-up questions, please know we're here to help.