Can you download historic bank details? Data from the 1st April has been downloaded but we need transactions prior to that date.

Yes, it is possible, shirley6.

QuickBooks Online allows you to manually upload bank transactions for more than 90 days. You'll need to have the .QBO or .CSV file from your bank. Then, follow the steps below:

1. Go to Banking.
2. In the Banking tab, click on File upload.
3. Browse the file.
4. Map the transaction detail.
5. Continue to upload.

These are the articles for your references: 

• How to upload .QBO file

• How to import bank transactions using Excel CSV files

Once done, you can start matching or adding them to your register so your bank account is reconciled.  

Please gather your questions about QuickBooks and post them below. We are here to help.