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J
john999
March 4, 2024
Question

Community help

  • March 4, 2024
  • 1 reply
  • 0 views

Whenever I go to the community it always defaults to the US, and when I switch to the UK I get a validation error. Every now and again I can actually get access to the UK community but it is infrequent. I have to say, QBO makes it incredibly hard to self serve!

1 reply

E
Erika_KQuickBooks Team
QuickBooks Team
March 4, 2024

I understand how challenging this situation may have been, john. 

 

Also, I appreciate the screenshot you've provided. Let me share some details about this matter. 

 

The QuickBooks Community account is determined by the region you've set up upon creating your QuickBooks Online (QBO) account. 

 

Meanwhile, I recommend using this link to enable you to post questions within the UK region: https://quickbooks.intuit.com/learn-support/uk-quickbooks-community/misc/03/community-uk. 

 

Also, you can check out some helpful articles for ideas about managing your business in QuickBooks: QuickBooks Learn and Support US-Account-Management. 

 

Hit the Reply button if you require further information on QuickBooks Community. Take care! 

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