I am still having trouble attach receipts to my payments

You can't attach a receipt directly in the Record Payment window, as that feature isn't available there. Instead, you can attach it to the invoice under the Attachments section) or upload it via the Receipts tab and link it to a bank transaction, depending on how you're recording the payment.

To attach via invoice, here's how:

1. Open the relevant invoice.
2. Scroll down to the Attachments section.
3. Select Add attachment and upload your receipt (max file size 20 MB).

To upload via the Receipts tab, here's how:

1. Go to Transactions, then select Receipts.
2. Click New receipt, then Upload from this device or scan via Add from mobile device.
3. Once uploaded, click the dropdown arrow next to the receipt and select Link to match it to the corresponding bank transaction.

This only works once the payment has come through as a bank transaction. If it's not listed yet, your bank may still be processing it.

For more details on attaching receipts, you can check the article titled Upload your receipts.

If you have any additional questions, feel free to leave a comment below.