I am trying to split a transaction but get an error '/ by zero', what does that mean?

Hi,

I have also started encountering this error today.

For me, it seems to specifically occur when I try to add a transaction from the For Review list of a bank feed, split the transaction, and include an expense line with a negative value less than 1.00 (e.g., -0.87).

I have been able to work around this by adding the transaction without splitting it, and then editing the transaction from the Categorised list or from elsewhere within QuickBooks Online. Once added, I am able to add a negative value that is less than 1.00 as an expense line when splitting the transaction.

I hope this is a helpful temporary solution for others until this is fixed more generally.

Kind regards,

Luke

Hi there, Charleatu.

If the amount you enter when splitting the transaction is less than 1, you will get the / by zero error. As a result, the system will permit amounts greater than 1. Instead, you split the amount in your transactions before categorizing it in your bank feed.

Moreover, you can also reconcile your accounts so they always match your bank and credit card statements.

Keep in touch if you need any more assistance with your transactions in QuickBooks, or if there's something else I can do for you. I've got your back. Have a good day and stay safe.