To assist you effectively, could you please provide the error message you've encountered? Sharing a screenshot would also help us identify the issue and give you the right solution.
For now, please review the invoice to confirm all fields are filled in, as it will not be saved if any of the Customer, Products and Services, or VAT fields are missing.
If everything is fine and the issue persists, let's perform some troubleshooting steps to bypass this unusual behavior. Let's start by refreshing your page by pressing F5 on your keyboard or clicking the Refresh button in your browser to start a new session. Also, please close any other tabs or windows where you have this account open, as they can cause loading errors.
Next, sign out and sign back in to create an invoice again. If that does not work, try using a private or incognito window, which helps the site run better. You can also try a different browser, like Google Chrome, for better performance.
After completing the steps above, try to create an invoice for your client to see if that resolves the problem.
If you have more questions, don't hesitate to ask. We're here to assist.
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