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May 7, 2020
Question

If I have Paypal and Amex synched, but pay with Amex via PayPal, do I only accept it off PayPal or Amex, not both? If I accept off both will it show double the expense?

  • May 7, 2020
  • 1 reply
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1 reply

AlcaeusF
Level 14
May 7, 2020

Welcome to the Community, @info987.

 

I can share some information about your banking concern in QuickBooks Online.

 

Connecting both of your PayPal and Amex accounts in bank feeds will duplicate the transactions. I suggest choosing one account only for downloading or accepting expenses.

 

You can then exclude the importing data from the other account. However, if you connected PayPal as an app, it'll not create duplicate transactions in QuickBooks. Simply match them to the downloaded expenses from the Banking section.

 

For additional reference, I've attached some articles you can use to learn about connecting accounts, as well as how to add, match, and exclude:

 

Drop me a comment below if you have any other questions. I'll be happy to help you some more.