Other Questions

Hello I have a client who I need to invoice the same invoicing address but with several different shipping addresses. so I've setup four customers, all with the same invoice address and each one has a separate delivery address.  The problem I've got is that in order to tell them apart when selecting the customer to invoice i've used the 'display name as' to say, for example:Company (Site 1)Company (Site 2)Company (Site 3)Company (Site 4) But this then appears on the top of the customer's address line which I don't want them to be able to see.  Is there another way? Or a way to have a 'tag' or memorable name which means something to me when selecting the customer but wont show on their invoice? Thanks 

Why can't I change font size on customer statement but can on invoices, I have had so many complaints saying its far to small on statement.

Hi. Is it possible to remove the need to enter a clients email address when creating an invoice using Quick books Self-Employed online platform? I have clients who don't have an email address and some who will not use it to make a payment. I just need to print an invoice for them and not send it by email, yet I can't save it if I don't enter an email address. I have got around this by entering my email but surely there is a better way? Please advise. It's a rather annoying function. It should be a field you can remove if needed, or turn off the email function for that invoice. To confirm I am using Quick books self-employed online platform. I have tried in normal browser modes and incognito modes but it shows the same every time. Please see the image below... 

Hello, I have created a custom invoice for my company and have added in the "total" box at the end but it doesn't show the price symbol. I can think of a potential workaround but would quite like to have it on each row. Obviously I don't want to have loads of empty rows with a £ sign hovering so was hoping there was a box to tick or something to show the currency symbol next to each item? Thanks, Rob

Can anyone help

I use Quick books as a sole trader for my part time job. I also have a full time job employf elsewhere. So - Quickbooks doesn't calculate my expected tax well because it doesn't take into account my other earnings. How can I change my tax code within Quickbooks so that it stops keeping the first £11k tax free? 

When I email an Invoice to a client they receive two copies of it. Is this by design ?. If so why would they need two copies ??

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How to clear this error and submit VAT return?

Hello, Happy New Year. Hope you all are good. I have issue with TAX line on separate items on final invoice not showing up. Please help if I'm missing some kind of tick somewhere. I tried to look for solution, but it was fruitless.I have template set to show tax line on item, when I fill invoice I have line to choose my VAT, but then I have invoice done for print/send tax line on items are gone. Please help me to figure out how to match my final invoice with set template. I found some replies that this is not possible on Qbooks, but I cannot believe this as I can see that on my VAT template. Attaching screenshot compilation of my situation. Not all of our products and services falls under same VAT regulation (some are vatable, some are no vat), so it's really important for me to show what is what.  Thank you in advance. 

We receive multiple rents (25+) from customers who pay weekly or monthly, some cash, some in bank, some 2 weeks ahead, some 6 months ahead, some 3 months late.We need a program like a spreadsheet which we can fill in when someone has paid, ie. with dates across the top and names along the side. Struggling to find at present on Quickbooks, Xero, Sage etc, but unsure what term to search for, if something like this exists? Not overly tech savvy, Excel is proving hard to set up for such a job so hoping to find a ready template/program.Thanks in advance....

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I am having problems updating my subscription card payment. Has any other Irish Company had any issues with this. Error code 81819. I have spent a week back and over to tech support and sales but problem not resolved.

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HiI have 2 suppliers who have paid money to us for which we didn't raise an invoice (as they are a supplier rather than a customer)  What is the best way for me to write off these amounts?Thanks

Only part of my monthly rent (an expense) is showing as an allowable expense for tax purposes. All of it should be allowable. What can I do to change this? Am I categorising it incorrectly?Many thanks,Di

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I've been trying to log in on my PC since yesterday and just get an error page with a pic of a dog in the middle."An Unexpected Error Has OccurredMuch awkward.Something has gone wrong. It's possible theinternet is broken. We are looking into it."I've checked the QB status page and it says there's nothing wrong.  Is anyone else having an issue? Is there a way I can solve it please? Chat/help isn't open until tomorrow (if they're open on a BH). 

I’m using iPad IOS

I received a refund from a vendor to my debit card.  It was not related to an existing bill and I recorded it as a deposit linked to Accounts Payable account.  However, in the next step of the process, when I go to record a bill credit to the vendor, I have to select an account that I normally use for refunds.  I don't have that refund account created yet in my chart of accounts.  What type of account would the refund account be categorized under in chart of accounts? And what would the account's name be? 

Is it possible to export customer information from my QuickBooks self employed account to QuickBooks online account? 

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