Other Questions

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Hi, Just running a payrun on Advance QBs. I have got draft payslips and they seem to have the previous months pay categories listed that now have zero values. How do i remove these? and only show pay categories are that have a value? Vruti

I want to delete my entire stock list and start again.  I am using QB Pro 2017 

I cannot seem to cancel the QBO Plus UK Subscription after I subscribed few days into the free trial. I now do not wish to continue. Calls to Intuit/QBO UK have been futile. I will try call them Monday 22/6/2020. See attached screenshot where I cannot cancel my subscription.

Why has this message appeared and what will happen when the days elapse?kind regardsC

Hi, I am running a new payroll in Advance QB and I have received the following warning message, 'Pension Scheme requires authorisation'. When I click to authorise, a new page opens and i get the below message:  api.nowgatewayx.com refused to connect. Please advise on how to fix this issue. Thanksvruti

I had a call from Matthew Harkey on the 28th May for Migrating to QB on line as my version C14 was no longer being supported through MyBusiness works.  I knew it would be difficult and he was unable to help me. On the 29th I had an email from Paddy saying he could help, which I replied to with a date to call but 3 weeks later despite several calls and emails no one has contacted me.They have taken 1 months subscription already for a service I am unable to use - I will be cancelling the DD if I do not get some help by end of today.

I practiced using self employed for the last tax year, now I want to start 2020/21 but can't see where to get this started 

I've tried for 2-3 days now to get in touch with support, click the button, fill out the form with company name / e-mail etc.. jab the button.. get a white webpage.. nothing happens. Can someone from Quickbooks support please make contact with me? I need to delete a company from my QBO account so it does not cause confusion.

Hello, some of my invoices are quite detailed so i need quite alot of text , i use the "flat rate option" after a few lines i run out of characters , which isnt a problem as i can just click to add another line to the invoice, the problem i have is that the line above now shows a £0.00 as the amount due for that line, which looks a bit unprofessional , is there a way to hide zero figures in the right column so that only actual amounts of money shows?Many thanksJason 

In QBO, how can you set the default printer. We have two online applications - QBO and a Courier company - both are online systems. The QBO prints to the laser Printer and the Courier firm to a label printer. Trouble is you have to mess about all the time resetting the default printer as Chrome (recommended by QBO) uses the last printer used. I have also turned of Windows 10 smart print. This seems to be a major flaw in web based software

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When I add an expense via the app on my phone, I take a photo of the supplier invoice which is included as an attachment in the expense. When I view the attachment on QBO, the image isn't legible. I know the file size of the image on my phone is about 450kb but the uploaded image on QBO is only about 25kb. Any suggestions would be appreciated.

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I am new to QuickBooks Online, using QBO Plus. I want to set up "Stock Items" in several currencies.  I am accustomed to doing so, when using QB Desktop ( a very old version!). When I try to set up the item, I specify a Income Account (for sales of the item), a COGS Account, and a stock account.  When specifying the stock account, I am of course required to specify the currency.  I specify USD.  When I try to complete the process, I get the following error message: "Transactions can have only one foreign currency at a time." Note:  I am merely setting up the item.  I have not yet attempted to record a transaction.  In this context, the reference to a "transaction" makes no sense.   More generally, I am sure I am approaching the Stock Item set-up process much as I did when using Desktop QuickBooks.  Any advice?