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djbalaam
August 21, 2025
Question

Landscape no longer available on Samsung Tablet when editing an invoice. Is there a setting somewhere?

  • August 21, 2025
  • 3 replies
  • 9 views

Since the new update I can no longer use my Samsung tablet in landscape mode when creating/editing an invoice. My tablet has a flip-out keyboard so portrait mode is useless. I can use the app in semi-minimised mode then expand the size manually, but this is cumbersome. Is there a setting somewhere? I've tried switching off auto screen rotate and this makes no difference.

3 replies

C
Carneil_C
Level 6
August 21, 2025

This is most likely a compatibility issue or how the QuickBooks Online (QBO) app reacts with the recent software update, djbalaam.
 
I recognize the benefits of being able to rotate your device into landscape when editing your invoices. Since this is how the application interacts with the update, you can use the web version of QBO through your tablet's web browser. This way, you can continue working in landscape mode. 
 
I'm still ready to back you up for more queries about your invoices or with the QBO app. Feel free to comment back, and we'll get back to you for more help, djbalaam.

E
Elbertair3390
March 7, 2026

I am also having this issue what does quickbooks online

plan to do about this.

EduardA
EduardAQuickBooks Team
QuickBooks Team
March 8, 2026

Hello there, Elbert! Which device are you having this issue on? Is it on a Samsung tablet as well? If so, you can follow djbalaam’s workaround or Carneil_C’s suggestion above—even though they’re a little cumbersome.

 

In the meantime, please send your feedback to our Product Development Team. Your input helps us improve future updates across different devices.

 

  1. Go to the Gear icon and select Feedback.
  2. Enter your feedback in the description box.
  3. Once done, click Next.

 

If you're using QuickBooks mobile app, you can follow the steps in this article instead: Give feedback on QuickBooks products and services.

 

You can also keep an eye on the Recently updated ideas section in the Customer Feedback for QuickBooks Online page to get latest updates.

 

Let us know in the comments if you have any other concerns!

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