My Bank feed does not connect Error (9999)

Thanks for reaching out to us, @tim194.

Error 9999 is a script error that interrupts the connection of your bank and QuickBooks Online. To get this error sorted out, you'll need to disconnect your account and re-connect.

Here's how:

1. Choose Banking at the left.
2. Select the account, then click the pencil icon in the blue box to the right of the bank name.
3. Select Edit Account Info.
4. In the Account window, check the box that says Disconnect this account on save.
5. Click Save.

After that, you can go ahead and reconnect your account.

To do that:

1. Go to Banking at the left pane of the screen.
2. Select Add Account and then search.
3. Enter your financial institution's login information on the website and select Continue.
4. Complete the extra security verification steps.
5. Select Securely connect.
6. Choose the bank emblem to the left of the account that you want to connect.
7. Select the account type drop-down menu to choose the bank or account.
8. You must choose either a Bank or Credit Card account.
9. Select +Add new if you don't have an account created yet.
10. Click Connect.

You may take a look at this article for more information: How to add and connect bank and credit card accounts.

Plus, if everything looks good, you can utilize these pages that will help you manage your banking transactions:

• Categorize and match online bank transactions in QuickBooks Online.
• Set up bank rules to categorize online banking transactions in QuickBooks Online.

Feel free to reply to this post if you have additional questions about managing your bank account in QBO. We'll be willing to lend a hand. Thank you, and enjoy your day.