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August 11, 2025
Question

my QuickBooks quick snap will not upload photos anymore

  • August 11, 2025
  • 2 replies
  • 11 views

My QuickBooks Quick Snap will no longer upload photos. I have tried uninstalling the app on the phone, but it still doesn't save the photos

2 replies

August 11, 2025

Same problem here. Many people now saying the same. 

QuickBooks Team
August 11, 2025

I appreciate your efforts in performing a basic troubleshooting step, Gary. To resolve the issue with uploading snap receipts in your app, I recommend reaching out to our live support team for further assistance.

 

Here's how to connect with them:

 

  1. Open the app and go to the Help menu.
  2. Select the Help and Support tab, then choose Contact Us.
  3. Enter your issue or concern in the provided field.
  4. Tap Continue.
  5. Choose either the Chat or Callback option to get help

 

In the meantime, you can upload your receipts using your mobile browser.

 

If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.