My receipt aren’t being logged it says refresh but the refresh page stays on . I’ve tried logging out to refresh . Is there anyone to actually talk to on here ?

Welcome to the QuickBooks Community!

Let's perform some troubleshooting steps so you can log your receipt in QuickBooks Online (QBO).

There are times when the browser you're using has data issues, thus causing QuickBooks to act weirdly. To verify, let's log in to your QBO account using a private browser. To do so, press this shortcut key on your keyboard:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.

If the issue persists, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved.

Just in case you want to learn how to match the receipts, you can check out this article for more guidance: Upload your receipts and bills to QuickBooks Online.

Fill me in if you have other concerns or follow-up questions about this. I'll be around to provide further assistance.