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May 15, 2026
Question

My receipt snap option seems to have disappeared. Have deleted and reinstalled, deleted caches checked camera settings. Any other ideas?

  • May 15, 2026
  • 1 reply
  • 1 view

Using IOS.

1 reply

QuickBooks Team
May 16, 2026

Reinstalling the app, clearing the cache, and checking your camera settings are a good start to isolate the missing snap receipt feature. Since those steps didn't resolve the issue, please reach out to our Live Support team. They can investigate this further and find a resolution for you.

 

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