My subscription seems to have changed and ive lost all my previous activity

Thanks for reaching out, David. Since you mentioned you don’t have access to your old QuickBooks account. There's a process to recover your account without needing to unsubscribe from your current subscription.

First, please note that QBSE accounts are separate, each tied to its email address and subscription. If the subscription for your old account has expired, you’ll be prompted to resubscribe to reactivate it. However, you don’t need to unsubscribe from your current account, as both accounts are managed independently.

If by “no access to your old account” you mean you no longer have access to the old email address linked to that account, you can attempt to recover your Intuit account by following these steps:

1. Go to the QuickBooks sign-in help page.
2. Enter the phone number or email address associated with your old account and select Continue.
3. Choose Enter password, then select Forgot password?, or select Text a code to [your number] if you still have access to the phone number on file.
4. Check your email inbox or text messages for the verification code.

In case you no longer have access to the old email or phone number, you’ll need to submit an Account recovery form with a government-issued ID (such as a driver’s license or passport) to verify your identity. For more detailed instructions, refer to this article: Recover your Intuit Account if you can’t sign in.

Once you have access to both of your emails associated with your QuickBooks products, sign in to each email access to the Intuit Account Manager. Then, navigate to the Products & Billing tab to verify where your current QuickBooks subscription is associated and confirm that your active subscription is intact.

If you have any further questions or need additional assistance recovering your account, feel free to reach out. We're here to help!