My trip tracking isn't working still after last week's advice. All my permissions are correct, no hotspots or device tethering enabled. I've uninstall & reinstalled app?

I want to route you to the best support to rectify your concern about changing the work location in QuickBooks Online (QBO). This way, they can check your account securely to see the root cause of this matter and provide fixes in no time. 

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: Contact Support.

I've also included the following articles to help you learn more about how to manage trips in QBO so you have everything you need to calculate deductions at tax time:

• Set up vehicles and mileage tracking in QuickBooks Online to use with the mobile app
• Automatically track mileage in QuickBooks Online

It was great helping you out with QuickBooks! If there's anything else you need help with tracking trips, don't hesitate to let me know. I'm here to assist you in any way I can.