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J
Jonnywelsh22
January 8, 2020
Question

No dash board, won't load customer's or anything else

  • January 8, 2020
  • 1 reply
  • 0 views
No text available

1 reply

C
ChristieAnn 11
Level 9
January 8, 2020
Hi there, Jonnywelsh22.
 
Performance issues in QuickBooks Mobile App are resolved by doing basic troubleshooting steps. Let's start by resetting the app data to clear the cache and refresh it into its default state.
 
Here's how:
 
  1. Click Help menu.
  2. Click Reset App Data.
  3. Close the app when the process completed.
  4. Be sure to right-click the app and Run as Administrator when re-opening.

 

If the issue still persists, I suggest to uninstall/reinstall the app. You can get the detailed steps in this article: QuickBooks App for Windows and Mac: General support.
 
For more insights about the QuickBooks Mobile App, check out these articles:
 

 

Please let me know if you have any other questions related with QuickBooks. I'm always here to help you.

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