There are possible reasons why your bank feeds is not updating in QuickBooks Online (QBO), Amado.
To begin with, may I ask the names of the specific bank accounts that were not updated in QBO? Additional information can help me offer you a specific solution. Also, you can visit your bank provider websites to see if any announcements or maintenance updates that could affect your bank feed updates. Here's how you can check:
Go to your bank or credit card's website.
If you're unsure what URL to use, find it by going to Bank Transactions.
Click Link accountsearch for your bank and select it. Then, copy the URL listed.
Sign in to your bank or credit card's website. If you can sign in, it indicates this isn't the major issue.
On your bank's website, check your account for messages, notifications, or alerts.
If everything is fine, log in to your QBO account and try to update your banks. Here's how:
Log in to your QBO account.
Go to Transactions and select Bank transactions.
Select Update.
If prompted, enter your Multi-Factor Authentication (MFA) credentials and selectContinue update. You must enter these credentials within 2 minutes of being prompted. Multi-Factor Authentication is any security precaution that requests more than a single username and password.
If you've verified everything on your bank's end andstill your bank hasn't updated, I recommend accessing your QBO through an incognito window.This helps rule out any excessive data build-up.
Here are the shortcut keys:
Mozilla Firefox: CTRL + Shift + P
Microsoft Edge: CTRL + Shift + N
Google Chrome: CTRL + Shift + N
Safari: Command + Shift + N
After starting a new private browsing session, log in to your account and check if this resolves the connectivity problem. If it does, clearing your browser's cache will help the program run smoothly and eliminate technical issues. You can also try using other devices and supported browsers as alternatives.