Poor support quality

I genuinely acknowledge your concerns about your experience with chat support. It's understandable to feel fed up when you are left hanging, especially while resolving issues with QuickBooks, Leo.

Please know that the Community page is always open for any inquiries you have. We value your time and would like to take your concern seriously. Can you please provide more detail about the problems you're facing with QuickBooks? This will help us understand the nature of your issue so we can assist you right away. 

However, If you would prefer to speak directly with someone to assist you, I can reconnect you with our live support team right away. Your satisfaction is important to us, and we want to ensure you receive the help you need. Here's how:

1. Sign in to your QuickBooks Online company.
2. Click the Help icon, then proceed to the Search tab.
3. Utilize the search field or open an article.
4. Select Contact Us at the bottom of the Help panel.
5. Choose Have us call you.

Refer to our support hours detailed in this article: Get help with QuickBooks products and services.

Please leave us a response about your concern. We're here to assist you promptly.