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J
JSSE
January 12, 2026
Question

Request for an official update for UK customers about the future of QBSE and MTD

  • January 12, 2026
  • 8 replies
  • 19 views

Can someone from the QBSE staff please acknowledge and respond to my requests made 4 weeks ago, 3 weeks ago, 2 weeks ago and again last week in this thread:

https://quickbooks.intuit.com/learn-support/en-uk/other-questions/re-will-qbse-be-improved-to-become-mtd-compatible-before-2026/01/1594180/highlight/false#M23288

 

Please request from your management that they provide an official update to your UK customers about the future of QBSE and MTD as soon as possible.

 

Please respond to this message to confirm that this request has been passed on and with an estimation of when UK customers can expect an official update and clarity about this issue.

 

Thank you.

Regards,

JSSE.

8 replies

M
mlukashovEmployee
Employee
January 16, 2026

Hello JSSE

Thanks for getting in touch, and apologies for the delay in getting back to you.

Some customers on the QuickBooks Self Employed product may have recently heard from HMRC about Making Tax Digital (MTD), and the changes to how Income Tax returns will be filed from 6 April 2026. 

We know messages like this can cause concern, so we wanted to help clarify what it means, and how we can support impacted customers moving forward.

These MTD changes only apply to sole traders and landlords who earned over £50,000 in the 2024–2025 tax year. If you’ve received a letter from HMRC, or think this might apply to you, you’re not alone and we’re here to help.

Please get in touch if you're currently using QuickBooks Self Employed and believe these changes to Income Tax returns affect you. We’ll talk through your circumstances and make sure you’re using the right QuickBooks product for your business, with no guesswork on your side.

We’ve been working closely with HMRC, and all of our QuickBooks Online products are MTD compliant and ready for the April 2026 deadline.

How to get in touch

To connect with an Expert - sign in to your QuickBooks account, Select the Help (?) icon then scroll down and select the Contact Us button, follow the prompts and you will connect directly with our team of Experts.

Max L

QuickBooks UK Escalations Team - Lead

J
JSSEAuthor
January 16, 2026

Thank you mlukashov,

 

But you have not answered my question or responded to my request which is specifically about the future of QBSE in relation to MTD (not about other QuickBooks Online products).

 

My request again: 

 

Please request from your management that they provide an official update to your UK customers about the future of QBSE and MTD as soon as possible.

 

Thank you.

Regards,

JSSE.

 

 

M
mlukashovEmployee
Employee
January 20, 2026

Hi  JSSE

Thank you for coming back to us.
We want to reassure you that the information we’ve shared reflects our current position on MTD. All QuickBooks Online products are MTD-compliant and we’re continuing to work closely with HMRC as the April 2026 deadline approaches.
The best way we can support you if you still have concerns is by contacting us, where one of our experts can confirm exactly how MTD may affect you and make sure you’re on the right QuickBooks product, with clear next steps tailored to your situation.
Please sign in to your QuickBooks account, select the Help (?) icon, scroll to Contact Us, and follow the prompts to connect directly with our team. We’ll be happy to walk through MTD with you.

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