Snap receipt not uploading

I appreciate your efforts in performing a basic troubleshooting step, Benj. To resolve the issue with uploading snap receipts in your mobile app, I recommend reaching out to our live support team for further assistance.

Here's how to connect with them:

1. Open the app and go to the Help menu.
2. Select the Help and Support tab, then choose Contact Us.
3. Enter your issue or concern in the provided field.
4. Tap Continue.
5. Choose either the Chat or Callback option to get help.

Our live support team is available during the following hours:

• Monday to Friday: 6 AM–6 PM PT
• Saturday: 6 AM–3 PM PT.

If you have any questions or concerns about QuickBooks, don't hesitate to reach out. We're here to help.