Unable to send invoices to customers on the app

Let's proceed with troubleshooting first the app to isolate data damage, Kerim.

Follow these steps if you're an Android user:

1. Open your device Settings.
2. Select Apps (varies by device).
3. Choose the QuickBooks app from the list, then select Storage.
4. Select Clear data.
5. Power down and restart your device.

If you're using the iOS version, I recommend contacting our live support team. Our representative has the tools to check your account, find the cause of the invoice issue, and provide a resolution.

For now, please utilize your phone's web browser when sending an invoice.

If you're an iOS user, you can refer to this article about generating reports: Run a Profit & Loss report using the QuickBooks Online app (iOS only).

Feel free to reply or post in this forum if you have other questions about invoices in QBO.