VAT Exclusive Estimates

I appreciate you coming back, @Ashleigh1.

Thanks for keeping us updated with the results of every troubleshooting steps you've taken so far. At this time, we can try creating an estimate using a sample file to check if you're having a problem with only one file and not the program itself. You can also open it from a different location to check if the problem might be coming from a damaged folder. 

You can visit this article for available trail links: QuickBooks Test-Drives and Trial Links.

If the same thing happens, I suggest contacting our QuickBooks Care Support. This needs a thorough investigation which they can best handle using the special tools such as screen sharing.

Here are some steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Get a callback button.
   

You can always reach back to me if you have follow-up questions. I'm always happy to help. Wish you all the best of luck!