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November 19, 2025
Question

Whats happening, all my customers have disappeared and invoices aren't putting the customers name on , hard work this looking at changing

  • November 19, 2025
  • 1 reply
  • 0 views
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1 reply

Level 8
November 19, 2025

Thank you for alerting about the issue with missing customers and invoices in QuickBooks Online, @echoelectricgates. We understand how important it is for everything to run smoothly, and we’re here to assist.


We can resolve this by refreshing your account or logging out and back in—this can often reset the connection and restore missing data. Alternatively, I recommend accessing QuickBooks Online (QBO) using another supported browser like Google Chrome, Microsoft Edge, or Safari for Mac for better performance.

If the issue persists, please share details such as your QBO version, examples of what you’re experiencing, or screenshots to help us assist you more effectively.
 

We’re here to ensure your QuickBooks experience meets your expectations.