Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
July 7, 2025
Question

while I'm in Bank transactions and Help, I am unable to scroll down. how do I go about scrolling down?

  • July 7, 2025
  • 1 reply
  • 2 views

The scroll buttons work in other parts, like receipts and chart of accounts

1 reply

QuickBooks Team
July 7, 2025

Hi there, Julie. Since you're having trouble scrolling down on your Bank transactions page, I recommend clearing your browser’s cache and cookies first.

 

By clearing your browser's cache can help reset your system and remove outdated files that may cause problems. Afterward, use a supported browser to ensure optimal compatibility with QuickBooks. Then, go back to the banking page and try scrolling down.

 

You can use this link to match your bank and credit card transactions in QuickBooks Online.

 

If you have additional concerns related to QuickBooks, feel free to return here for continuous assistance.