Why are we not being told about milage issues

Hi Kbk9s Thanks for reaching out to us here on the Community. We appreciate your frustrations in regards to having issues with the mileage tracking feature. We haven't communicated this as it's not affecting a significant proportion of our customers that use this feature and some of our customers that are experiencing have been able to resolve the issue by following the steps in the article that we've provided.https://quickbooks.intuit.com/learn-support/en-uk/help-article/manage-users/set-mileage-tracking-vehicles-quickbooks-online/L5QEFUyBI_GB_en_GB?uid=lz6zurnj 

If following the steps in the article doesn't resolve the issue we'd be grateful if you can reach out to us so we can assist you further.