Are you referring to your downloaded bank transactions? If so, it's important to update the bank connection to obtain the latest transactions, Courtney.
Can you tell me the name of your financial institution? Knowing this will help ensure we provide an accurate resolution.
If you have connected your bank account to QuickBooks Self-Employed (QBSE) via Open Banking, updating your bank connection is a requirement for the Open Banking standard, which ensures secure banking practices. As a result, you will need to reconfirm your consent every 90 days to download your latest bank transactions:
On the left navigation panel, go to Transactions.
Click the dropdown arrow next to Add transaction.
Select Manage accounts.
Locate the name of the bank you need to re-authenticate, then click Authenticate account.
Follow the prompts to complete the re-authentication process.
If the issue persists, I recommend checking your bank’s website for system maintenance. You may also contact their technical support team for assistance.