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October 13, 2024
Question

Why is my milage suddenly not tracking even though its on.

  • October 13, 2024
  • 1 reply
  • 3 views
No text available

1 reply

QuickBooks Team
October 13, 2024

I have some steps and details to fix the mileage tracking issue you encounter in QuickBooks Online, Cheshireca. 

 

We'll need to check if the auto-tracking is on in the QBO mobile app when confirm, I suggest checking the device's location. Here's how: 

 

  1. Open Settings.
  2. Tap Location.
  3. Turn Use location on or off.

 

I am sharing this article to review the other steps for fixing the mileage.

 

Moreover, here's an article to assist you in reimbursing mileage to your employees: Reimburse employees' mileage and vehicle expenses in QuickBooks Online.

 

If you still have other concerns about your mileage, don't hesitate to leave a comment below. Have a great day, and take care.