I'm trying to post a journal and am getting an error message that says "The sum of split amounts must be equal to 0". The journal balances and i can't see anything wrong

Hi, Koa-Towers. Thank you for reaching out to the QuickBooks Community. The error message you're encountering is likely due to a browser issue caused by accumulated cache. Let's get this sorted out.

First off, let’s try logging out of your QuickBooks Online account and then logging back in using an incognito or private browsing window. This usually helps by clearing out any cached data that might be causing the trouble.

If the problem persists after trying this, I recommend contacting our dedicated Live Support team for more personalized assistance. They can securely access your account and help you identify what’s causing the error. Here’s how to connect with support:

1. Sign in to your QuickBooks Online account.
2. Click the Help (?) icon in the top-right corner.
3. Use the QB Assistant or the Search tab to type your question.
4. Type Contact Us to connect with an expert.

I hope this helps you get back on track. If you have other questions or run into anything else, just reply to this thread. We’re always here to lend a hand.