when i add a new product , showing:Unable to show you any sales tax categories right nowWe’re having trouble connecting. Try again later.

Hi there, @jeffery3.

I noticed that you posted twice in this forum. Please click the following link to get routed to your original post which has already been answered by my colleague: https://quickbooks.intuit.com/learn-support/en-au/other-questions/re-when-i-add-a-new-product-showing-unable-to-show-you-any-sales/01/1588651/highlight/true#M5714. 

If you have any follow-up questions about your access in QuickBooks, I kindly suggest to reply in the thread from your original post.

For any other concerns, feel free to reach out to us here in the Community.