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June 20, 2026
Question

Hello. Anyone know why i cannot see my company in online Desktop App? i can access it online but once i open in my desktop app, it says my account does not link to any QB

  • June 20, 2026
  • 1 reply
  • 41 views
Hello. Anyone know why i cannot see my company in online Desktop App? i can access it online but once i open in my desktop app, it says my account does not link to any QB. I see QB online, there is a desktop app to access online QB so i am interested in it so i subscript one user to try first but cannot get it done. I can access my company jsut created by web browser but once i log in by desktop app(not QB desktop), the system says "Could not find any companies for this account.

1 reply

QuickBooks Team
June 20, 2026

While the QuickBooks Online Desktop App can be downloaded anywhere, it's currently fully supported only in specific regions, including the US, UK, Australia, and Canada. If your account is registered outside these regions, that's likely why the app isn't recognizing it just yet.

 

Feel free to return if you have follow-up questions.