our office can't access POs (it says settings are off even though it is on. already tried turning off and on, and also clearing cache of browser but still not working).

Hi there, Stephanie. We're aware of the issue regarding unable to access Purchase orders in QuickBooks Online (QBO). Our engineering team is working on getting the functionalities back to normal.

We appreciate your patience as we work to fix this as soon as possible. For you to receive updates, I suggest contacting our Live Support for further assistance. Please refer to this article for details, along with our operating hours: Get help with QuickBooks products and services.  

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