Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
R
RichaC
November 4, 2022
Question

Reactivation of Company ID [removed]

  • November 4, 2022
  • 2 replies
  • 18 views

We have a Company ID [removed] which needs to be re-activated. This has been cancelled. Kindly provide us the access for the same or let us know a way to access the same. 

2 replies

C
Carneil_C
Level 6
November 4, 2022

It's nice to have you back, @RichaC. I'm happy to lend a hand in reactivating your subscription.

 

Beforehand, we deleted your Company ID for security purposes since QuickBooks Community is a public platform.

 

We can renew your subscription in a few easy steps through the Account and Settings section in QuickBooks Online. Here's how:

 

  1. Go to the Gear icon and click Account and Settings.
  2. Select Billing & Subscription and click on Resubscribe.
  3. Provide your updated billing information.
  4. Tick on Subscribe.

 

For more details about the renewing process, here's an article for your guide: How to resubscribe or reactivate QuickBooks Online.

 

If you're unable to renew your subscription, I'd recommend getting in touch with our QuickBooks Online Support team. They'll be able to pull up your account in a secure environment and guide you on the best process.

 

Moreover, I've also added an article in case you need help managing your billing information in your QBO account: Manage billing, payment, and subscription info in QuickBooks Online.

 

Do you have more questions about your subscription? Or do you need help managing your data? Let me know by replying below. I'm always here to help.

J
JCCO1
May 31, 2026

I tried on many occasions to reactivate my account, now you are cancelling the account.  This is not right, I tried changing my credit card to reactivate it and yet you cancelled it

 

Sonia

J
JoelESQuickBooks Team
QuickBooks Team
May 31, 2026

I understand how frustrating this must be, especially after several attempts to reactivate your account and update your credit card information. In many cases, an account may be automatically canceled during reactivation if there is an issue processing the payment.

 

To address this problem, I recommend first checking your account status through Gear  icon> Subscriptions and billing or accounts.intuit.com > Products and billing. Your available reactivation options depend on the account status. If your account was canceled within the last 12 months and shows Inactive (Canceled), you should still be able to resubscribe.

 

Additionally, if the issue persists after several attempts to update your Credit Card payment on file. I suggest contacting our Live Support Team for further assistance. 

 

Once you successfully resubscribe, you'll regain full access to your existing company data, transaction history, and reports.

 

If you need any additional assistance with reactivating your QuickBooks account, please don't hesitate to reach out.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement