"We'd love to help when we open. M-F, 9.30 AM - 6 PM, IST" not able to chat

We'd love to help you here in the Community, @bssawantbs.

You might contact our chat support team before or beyond their support hours that's why the chat option isn't available. Please know that the availability of our chat support team is from 9:30 AM to 6:00 PM, M-F, India Standard Time (IST).

Here's how to contact our chat support team:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.
5. Choose Start a chat with a support expert.

Meanwhile, you can also post your concern here in the Community space and I'd be happy to help you out. Please know I'm always around to help with any QuickBooks issues you may be having.

Wishing you all the best!